With Ardian’s support, Competence Call Center more than doubled its employee numbers and nearly tripled its revenues in just four years. Together with founder Thomas Kloibhofer and the strong management team, Ardian expanded the business from its Austrian base into new markets and won new customers. The private equity firm also managed a smooth transition process when Thomas Kloibhofer phased out his involvement after running the business for 15 years.
Under Ardian’s ownership, CCC became one of the leading call centre operators with coverage across Western and Eastern Europe. By the time Ardian sold the business in 2013 to Silverfleet, the company extended its presence significantly in Europe, providing wide range of services in 28 languages from 13 sites across the continent. Further growth followed during CCC's partnership with Silverfleet.
Competence Call Center
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