About private equity

How private equity invests in privately-owned businesses, supports jobs and creates prosperity.

Members

Login to access your exclusive member-only content and account information.

Login

Not a member? Join us

  • Operate to the highest level of professional standards
  • Access authoritative industry research and data
  • Navigate the complex EU regulatory environment
  • Network and engage with industry leaders
Private equity in action - Case Study

Kiala

Back to results
Country Belgium
Region Bruxelles / Brussel
Investor Scottish Equity Partners (SEP)
Share

Kiala is a pan-European courier service offering parcel delivery to convenient customer collection points, reducing costs for suppliers and increasing flexibility for consumers. Founded in 2000 in Belgium, Kiala made steady progress expanding across Europe, but by 2007 was still loss-making and needed finance to grow further.

Scottish Equity Partners invested alongside others and worked with management on strategic business planning and prioritising expansion targets to stem losses and bring Kiala to break-even point. It also helped appoint Kiala’s first independent non-executive director and played a vital role in the eventual sale to UPS in 2012. The company is now a central part of UPS’s collection point service which goes by the name of UPS Access Point in the UK and UPS Paket Shop in Germany.

Nikki Beckett

Non-executive Director

Kiala

SEP’s input was always constructive and pragmatic. Its commercial, financial and legal expertise, together with its wider industry contacts, helped achieve the successful sale to UPS. Quotation Marks Graphic
2x

increase in revenues to €47.2m

80%

of revenues online, up from 10% in 2007

What did the business need?

  • Funding for European expansion and growth
  • Strategic guidance on strategy and expansion targets
  • Improved financial discipline

How did private equity backing create lasting value?

  • Worked closely with management on the strategic expansion plan
  • Scrutinised the business model in new territories
  • Imposed financial discipline and carried out detailed financial modelling
  • Helped find new backers and negotiated banking support
  • Implemented a new network and transport system in France
  • Invested approx. €2m a year in the technology platform to improve operational efficiency

What outcomes did private equity investment achieve?

  • Expanded to 7,200 Kiala Points and 1,050 Click & Collect Points
  • Increased European presence with distribution in five European markets (France, Belgium, Luxembourg, Netherlands and Spain)
  • Increased revenues to €47.2m in 2010 from €25.7m in 2007
  • Halted losses and brought company to break-even point

More information

Kiala

Scottish Equity Partners

Share

What can I do to manage cookies stored on my computer or phone?

You can accept or refuse cookies. Accepting cookies is usually the best way to make sure you get the best from a website.

Most PCs automatically accept them but you can change your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.

Help on how to set and customise your cookie settings for your browser

How to manage cookies in Internet Explorer

Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.

How to manage cookies in Firefox

Cookie settings in Firefox are managed in the Options window's Privacy panel. See Options window - Privacy Panel for information on these settings.

How to manage cookies in Chrome

Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.

How to manage cookies in Opera 

You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies

How to manage cookies in Safari

Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.

To manage cookies on your mobile phone please consult your manual or handbook.

Get more help about how cookies work with specific browsers.

What happens if I don't accept cookies?

If you decline cookies, some aspects of Invest Europe site may not work on your computer or mobile phone and you may not be able to access areas you want on the website. For this reason we recommend that you accept cookies.

What happens if I delete my cookies?

If you delete all your cookies you will have to update your preferences with us again and some aspects of our site may not work.

What happens if I change computers or mobile?

If you use a different device, computer profile or browser you will have to tell us your preferences again.

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org.

We can't be responsible for the content of external websites.

Opt-out of cookies

Login

Join today

This is for members only. To view in full login or join Invest Europe today.