Civica is a leading IT outsourcing group that, thanks to investment from 3i, has expanded internationally and into new market segments. When 3i invested in 2008, Civica already had a strong position working with local councils, schools and housing associations. Private equity investment helped Civica to increase its reach internationally by expanding into markets including Australia and New Zealand, while bolstering its position in the core UK market through no fewer than ten acquisitions. 3i also provided finance and expertise to capitalise on the growth in cloud-based IT services across all Civica’s markets, as the outsourcing industry evolved. As a result, Civica doubled its international sales and increased staff numbers by over 45% in the space of five years. The business was sold in 2013.
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