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ESG KPI report 2023

Success story: CarTrawler

B3 Success Stories
Cartrawler Logo Box

Country: Ireland
Investor: TowerBrook Capital Partners

CarTrawler, a TowerBrook portfolio company, is a B2B mobility platform for the global travel industry, based in Dublin, Ireland. The platform connects travel companies, airlines and hotels with car rental suppliers, enabling CarTrawler’s partners to build their brands by expanding their offering.

In 2021, in consultation with TowerBrook, CarTrawler implemented an inclusive employee equity scheme as a key component of its total reward proposition. The equity scheme was introduced for three reasons: (1) to drive alignment, incentivising CarTrawler’s employees to take individual responsibility in their role to increase the value of the business; (2) to share financial benefit, improving outcomes for the company’s employees across all functions; and (3) to help attract and retain talent, by creating a highly competitive remuneration offering, in a market where competition for talent is high.

Now in its second year, the company reports that the equity scheme is proving to be highly motivating. The equity offering has become a key component of CarTrawler’s employee proposition, and is believed to be a contributor to the company’s ability to attract high-quality talent. It has been credited with creating a company-wide shift in focus towards profit and value creation, and has formed an important basis for embedding a shareholder mindset across the business. The company ran a series of education seminars when the scheme launched, explaining financial performance and its drivers, and continues to provide regular updates on financial performance during company townhalls. 

Peter O’Donovan

Chief Executive Officer - CarTrawler

CarTrawler’s employees all now share in our success and feel they are part of a purpose-led, values-driven organisation.

€161m
revenue
414
full-time employees
84
highest ever score in annual Pulse survey 2022

Funding history

  • TowerBrook took a controlling stake in CarTrawler in July 2020
  • The executive team co-invested as part of the transaction
  • The employee ownership scheme was implemented in 2021

Portfolio impact

Alongside the equity scheme, CarTrawler has sought to further improve its employee experience during 2022.

  • To help with the challenges of hybrid working, particularly employee burn-out, the company established its Heads-Up initiative designed to reduce the stigma associated with talking about mental health in the workplace. Kicked off by CarTrawler’s Leadership Team in an open and honest session in January 2022, and supported by a team of 40 mental health first aiders, known as Heads-Up Buddies, the objective was to raise awareness and signpost access to resources.
  • CarTrawler also facilitates Friday’s Unplugged, a half day mental health break on the last Friday of the month.
  • In 2023, the company intends to further develop its support for mental health with particular focus on raising awareness of neurodiversity and usage of its existing employee assistance programme within particular employee segments. This programme is provided in partnership with its healthcare provider and offers a suite of resources including counselling during times of crisis.
  • The company also plans to continue with its provision to support employees’ overall health, including: Monday meditation provided virtually; weekly yoga, tennis and football; an active sports and social club; complimentary fresh fruit; and ergonomic assessments.

Find out more

Meet the team

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For more information, please contact:

Julien Krantz Image

Julien Krantz

Research & Technology Director

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Otto Kopra Image

Otto Kopra

Research Officer

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Francesco Lappano Image

Francesco Lappano

Senior Research Officer

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Lucrezia Lo Sordo Image

Lucrezia Lo Sordo

Senior Research Officer

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