Country: Finland
Region: Helsinki-Uusimaa
Investors: Vaaka Partners
When Vaaka Partners bought Finnish pet food and accessories chain Musti ja Mirri in 2010, the company needed outside help to develop further. Following investment, Vaaka installed a new and experienced management team to modernise the company. Musti ja Mirri has since been brought up to date with an improved store concept, together with enhanced product selections, procurement and customer service.
The chain has opened 17 new stores, taking the tally to over 100 in Musti ja Mirri’s home market. It also expanded into Sweden with the acquisition of the Grizzly Zoo chain, and is now Scandinavia’s largest pet goods retailer. These measures have dramatically improved performance. Vaaka partially exited the business in 2014, when private equity firm EQT joined as an investor. Since then, the company has grown further, acquiring the Djurmagazinet and Arken Zoo chains in Sweden, and expanded into Norway.
Mika Sutinen
Vaaka Partners, and the new board gathered by them, has enabled us to move quickly in transforming the business. After building a solid foundation in Finland in little over a year, we entered the Swedish market with the help of Vaaka.
New management and systems for a larger group
Uniform concept for the chain
Better products, tailored for customer needs
Improved customer service and development of online presence
Strengthened the management team and implemented a new management structure
Introduced new IT systems to manage stock
Established a central warehouse that now supplies 85% of goods
Developed own brands and direct sourcing capability
Established online and multi-channel offering
Entered the Swedish market with acquisition of Grizzly Zoo chain
Established a strategic partnership with veterinary group Evidensia
Increased revenues from €25m to €230m
Increased profits by 370% to €7m by 2014
Grew employment numbers by 27% a year from 161 to 322 jobs, of which 116 new jobs were created
Established the company as Scandinavia’s largest pet goods retailer and the fourth largest pet product retailer in Europe